Improved Problem-Solving Capability

Design Thinking Short Course

What if your teams spent less time solving the wrong problem?

The best ideas begin with the right questions. This practical introduction to Design Thinking equips participants with a human-centred approach to understanding users, reframing challenges and developing solutions that people actually need. The result is more thoughtful innovation, stronger collaboration and better problem-solving across the organisation.

A leader pausing to reframe the problem

Ideal Participants

SBI's Design Thinking short course is ideal for teams looking to strengthen innovation, improve collaboration and solve complex business challenges more effectively. It's available as an in-house short course for 10+ participants.

What Will Change?

Participants will learn to:

  • Understand user needs through empathy and observation
  • Define problems more clearly before jumping to solutions
  • Generate creative ideas using structured ideation techniques
  • Build simple prototypes that bring ideas to life quickly
  • Test, refine and improve solutions through feedback and iteration
  • Apply Design Thinking principles to workplace challenges, projects and everyday decision-making

Solve the right problem before building the right solution.

What's Involved?

This highly interactive, hands-on short course combines practical activities with expert facilitation, enabling participants to learn by doing rather than by listening.

Participants will:

  • Explore the foundations and principles of Design Thinking
  • Work through real-world challenges using a structured human-centred process
  • Learn from experienced educators with extensive Design Thinking expertise
  • Practise empathy, ideation, prototyping and testing via collaborative exercises
  • Develop practical techniques that transfer directly to workplace challenges
  • Build confidence using Design Thinking to strengthen innovation, collaboration and continuous improvement
Duration

2 days

Delivery

In person with your team at your venue

Availability

Scheduled around your organisational requirements and SBI educator availability

Why Choose a Short Course?

For organisations needing focused development in a specific area across a broad audience, SBI's short courses offer targeted skill-building that closes critical capability gaps – with minimal time away from work.

The range of courses is impactful, immersive and rooted in neuroscience, to create both SHIFT and IMPACT for your team. You can plug one or more into your business immediately.

Why CHROs value SBI Short Courses:

  • Scalability
  • Cost-efficiency
  • Flexible participation
  • Easy integration into existing development plans

Precision learning for specific capability gaps

Need more than a short course?

The SBI team can combine multiple short courses into a customised short learning programme for you.